CRYNOVA PRIVACY POLICY

Effective Date: June 1, 2026

This Privacy Policy describes the collection, use, storage, processing, and protection of personal data of users of the website https://crynova.io and Crynova services.

By using the website and services of Crynova, you agree to the provisions of this Privacy Policy.

1. General Provisions

1.1. Crynova respects users' right to privacy and ensures the protection of personal data in accordance with applicable laws.

1.2. This Policy applies to all users of the website, personal account, API, and other Crynova services.

1.3. If you do not agree with the provisions of this Policy, please discontinue using the website and services.

2. What Data We Collect

2.1. Registration Data

• first and last name;
• email address;
• phone number;
• country of residence;
• user profile information.

2.2. Technical Data

• IP address;
• browser type;
• operating system version;
• device type;
• interface language;
• date and time of website access;
• activity log data.

2.3. Transaction Data

• cryptocurrency wallet addresses;
• transaction identifiers (TXID);
• payment amount;
• cryptocurrency type;
• blockchain network;
• transaction status.

3. Purpose of Personal Data Processing

Personal data may be used for:

• creating and maintaining a user account;
• providing access to Crynova services;
• processing cryptocurrency payments;
• operating APIs and integrations;
• providing technical support;
• ensuring service security;
• analyzing website performance and improving user experience;
• sending service notifications.

4. Legal Basis for Processing

Personal data is processed based on:

• the user's consent;
• the necessity to perform a contract between the user and Crynova;
• compliance with legal obligations;
• legitimate interests related to ensuring the security and stability of the service.

5. Cookies and Analytics

The website uses Cookies and similar technologies to ensure the proper functioning of the service.

We may use:

• Google Analytics;
• Google Tag Manager;
• Cloudflare Analytics;
• Crynova's internal analytics system.

Users may manage Cookies through their browser settings.

6. Sharing Information with Third Parties

Crynova does not sell or disclose personal data to third parties, except where necessary for the operation of the service or to comply with legal obligations.

Data may be shared with:

• hosting providers;
• cloud infrastructure providers;
• analytics services;
• email service providers;
• government authorities where required by law.

7. Data Retention

Personal data is retained for the period necessary to provide services and comply with legal requirements.

After termination of the use of the service, certain data may be retained for accounting, security, and legal compliance purposes.

8. Information Security

Crynova implements modern technical and organizational measures to protect personal data.

• SSL/TLS encryption;
• access control;
• security monitoring;
• data backups;
• restricted access to confidential information.

However, no system can guarantee an absolute level of security.